Home Watch FAQs:
Your Questions Answered
Do I Need Home Watch Services?
What is Home Watch?
Home Watch is the visual inspection of a vacant home or property looking for obvious issues.
What type of reporting can I expect from you?
Zelta Home Watch will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home.
Do you provide keyholder services?
Yes, we provide keyholder services to coordinate access to your property for any situation at an hourly rate. We simply need you to provide the date and time and any instructions you have.
Are your services expensive?
Our services are priced based on weekly or biweekly visits. Each visit, we search for possible damage due to a leak or damage by pests or vagrants. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.
How often should my home be checked?
Zelta Home Watch recommends doing a weekly or bi-weekly check of your home.
Does my insurance require home checks?
Requirements vary by carrier and policy, so please check with your insurance policy.
What are your credentials?
Zelta Home Watch has the National Home Watch Association accreditation. We have been vetted and approved by this organization to ensure we are bonded and insured for your protection. We also subscribe to the NHWA’s Code of Ethics.
If I need coordination with contractors doing work on my home can you help?
Zelta Home Watch will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.
If you find a problem what type of notification will I receive?
Zelta Home Watch will send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.
Can you help me with home maintenance services?
While we do not provide home maintenance services, we can refer you to quality contractors or vendors and coordinate access to your property.
What is Zelta Home Watch?
Zelta Home Watch is a professional insured, bonded, and accredited Home Watch Service serving Palm Beach County, FL, which includes Boca Raton, Boynton Beach, Delray Beach, Greenacres, Lake Worth, Manalapan, Ocean Ridge, Village of Golf, Wellington, and West Palm Beach; and the greater Chicago Area, which includes Lake in the Hills, Algonquin, Huntley, Woodstock, Crystal Lake, Barrington, Frankfort, Mokena, New Lenox, Lockport and Orland Park. We check your property and identify problems or potential problems that can occur while your property is vacant. We provide a physical presence that is not available through a remote alarm monitoring service. We can help with most requests you have by contacting us.
What Home Watch Services Are Not
Are you a house sitter service?
We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for less than an hour per visit and take great pride in making sure your home is as you left it for your return.
Are you a property inspector?
No, Zelta Home Watch is NOT a property inspector. We provide a visual inspection of your vacant home or property looking for obvious issues. Property inspectors are usually involved at the sale of a property to do a detailed inspection of the structure, plumbing, electrical and air conditioning.
We Are Protected, Why Do I Need Home Watch Services?
We have a neighborhood watch program. Doesn’t that do the same thing?
Neighborhood watch programs monitor for any suspicious activity. Home watch services check your property’s interior and exterior in far more detail to make sure your home is in the same condition as when you left.
My alarm company provides security for my home. What value do you add?
An alarm company monitors for burglary and fire, but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.
Your Home Is Our Priority When You Are Away!
Contact us to discover how we can help safeguard your home, uphold your peace of mind, and exceed your expectations when you are away!